PRE SALES Service via follow method:

If you need any help or have any questions related to our products or service, you can contact us via our follow method. 


Service time: US EST 17:30 PM - 2:30 AM (Monday to Friday. Except Holidays and Weekends)

AFTER SALES Service via "My orders"

For any inquiries regarding pending orders or after sales support, you can log in to your Rosewe account and find "My orders". Then click the Submit TicketButton beside the order you want to return/refund. We will respond as soon as possible.